At Online Medico, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

Order & Transaction Information

  • Order details

  • Payment records (we do not store card or banking details)

Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Respond to inquiries and customer support requests

  • Improve website functionality and user experience

  • Send order confirmations and service-related updates

  • Comply with legal and regulatory requirements

3. Medicines & Health Information

We do not collect or store medical records or prescriptions on our website. Any information shared for order verification or consultation purposes is handled confidentially and used only as required by law.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance website performance

  • Remember user preferences

  • Analyze traffic and improve services

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.
We may share information only with:

  • Trusted logistics and delivery partners

  • Payment gateways for secure transactions

  • Legal authorities if required by law

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us using the details below.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@onlinemedico.pk
Phone: +92 346 2766132‬
Address: Rafah-e-Aam Society , Shah Faisal Town, Karachi